Please Add the below items top of the “Backup Service Agreement” and also change the “UPDATED: December, 2021” to “UPDATED: Jan, 2023”
These Terms and Conditions govern the use of our IT services, including remote access and server monitoring. By using our services, you agree to these Terms and Conditions in full.
Remote Access: We may provide remote access to your systems and network infrastructure in order to provide technical support and resolve issues. By allowing remote access, you agree to:
Ensure that your systems are secure and protected from unauthorized access.
Monitor the remote session and immediately terminate the session if any unauthorized activity is detected.
Notify us immediately if you suspect any unauthorized access to your systems or data.
We will take all necessary precautions to ensure the security of your systems and data during the remote session.
Server Monitoring: We may provide server monitoring services to ensure that your servers are running smoothly and to detect any potential issues before they become major problems. By using our server monitoring services, you agree to:
Grant us access to your servers and network infrastructure for the purpose of monitoring.
Notify us immediately if you detect any unusual activity on your servers or network.
Allow us to take necessary action to resolve any issues detected during server monitoring.
We will take all necessary precautions to ensure the security of your servers and data during the monitoring process.
Limitation of Liability
We will not be liable for any damages or losses arising from the use of our IT services, including remote access and server monitoring. We will not be liable for any direct, indirect, incidental, or consequential damages, including but not limited to loss of data.
UPDATED: March, 2023